ORDER INFO

Bespoke Swimsuits & the meaning

Please note that each crystal swimsuit will be unique - in that they are each handmade to order and hand jewelled . Each to perfection and each slightly different. Although the style and design will be the same as you are buying, the crystal placement etc can differ slightly. We do this so every girl who buys a suit can have a one of a kind piece - even if she has the same style as many other girls. We hope you love your beautiful handmade bikini ! 

If you want anything else changed or more one - of -a -kind (differing more than slightly than the photos shown ) then ask us about special orders !

 

How long do I have to wait for my order?

NOTE: WAIT TIMES ARE LONGER (April till June ) DUE TO THE COVID SITUATION WORLDWIDE THAT HAS AFFECTED MATERIAL AVAILABILITY FROM SUPPLIERS , SHIP TIMES , AND LESS STAFF. WE APPRECIATE YOUR PATIENCE - YOUR WELCOME TO CONTACT US FOR MORE INFO. Times can be up to one month 

Wait times are around 2 Weeks for bikinis , resort, customs etc.

Masks : wait times are about 1 week at the moment, please contact us to inquire about getting one sooner

Crystal suits/ exclusives and larger orders and exclusives can take longer

RUSH orders are available via request prior to ordering !

Your ORDER TIME is not your SHIPPING time .

If you select express shipping but do not place a rush with us- this does not mean your order is express, it means once shipped that is the shipping method chosen.

 

*As items are Handmade to order and we sometimes get extremely busy wait times can be longer during these busy times so please let us know before you order if you need your item sooner and we are more than happy to accommodate if possible. 

See below for RUSH info should you need it sooner

Do you need your order faster? 

We require customers to contact us BEFORE ordering so we can discuss rush options ! We have options including next day, a week or less or others as well ! We cannot guarantee a RUSH order so it is important that you contact us first via contact form or chat.

If its a one week rush it is 9.99$ per item 

Under one week it is 29.99$ per bikini, 19.99$ per resort item

If its a next day (We cannot always guarantee this so it must be approved before ordering) is it 39.99$ per bikini, 19.99$ per resort item

These charges also apply for rush exchanges . 

Order Changes 

If you have made a mistake and need to make a change to a size/ color of an item, please do so within the first 2 days of ordering, on regular priced items. 

Please note that SALE orders are final sale and cannot be changed.

If your wanting to customize something on your order, this must be done BEFORE you order and is placed via Special order. Customizations will not be approved any longer on orders already placed.  

Issues with your order

If you have received an item that is incorrect or damaged , please contact us within one week of receiving it ! We are more than happy to fix any issues with your suit & pay shipping expenses

You can us the contact form on our site or the chat feature 

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